Intermodal transportation involves using multiple modes of transportation, such as trucks, trains, and ships, to move goods from one point to another. This mode of transportation has become increasingly popular in recent years due to its extreme efficiency and cost-effectiveness. Choosing the right intermodal transportation provider for your business can be challenging, but it is a crucial decision that can impact your bottom line. Keep reading to learn more about key factors to consider when selecting an intermodal transportation provider!
Experience and Expertise
When choosing an intermodal transportation provider, it is essential to consider their level of experience and expertise in the field. Look for a provider with a proven track record of successfully transporting goods using different modes of transportation. Consider the types of goods they have hauled in the past, as well as their experience with specific industries. Here at Northstar Transport Services, we are part of a network solely focused on intermodal drayage, and our primary focus has always been with our customer.
Capacity and Equipment
Another essential factor to consider is the provider's access to capacity and specific equipment. Determine whether the provider has the resources to handle your particular transportation needs. Ask about their equipment, including the number and type of trucks, trailers, and containers. Additionally, consider the provider's capacity to handle surges in demand and unexpected situations. These factors will play a big part in your choice of provider.
Safety and Compliance
Safety should always be a top priority when transporting goods. Look for a provider with a strong safety record and prioritizes compliance with industry regulations. Ask about their safety protocols and training programs for drivers and other employees. Additionally, ensure that the provider has the necessary insurance coverage to protect your goods in case of accidents or damages.
Technology and Tracking
Technology is critical to ensuring efficient and timely transportation in today's fast-paced business environment. Look for a provider that uses the latest technology and tools to track shipments and provide real-time updates. This can help you stay informed about the status of your shipments and address any issues or delays quickly.
Customer Service
Finally, consider the provider's level of customer service. Look for a provider that responds to your needs and inquiries and provides clear and timely communication throughout the transportation process. Ask about their customer service policies and procedures and their willingness to work with you to address any concerns or issues that may arise.
Ask Questions
In addition to considering the critical factors identified above, you should prepare questions for your chosen provider. Come up with questions that prioritize your intermodal transportation needs. Consider the following questions:
What types of intermodal services do you offer?
What types of containers (consider size, temperature control, etc.) do you offer?
What are the base costs for the services you provide, and are there any additional accessorial fees?
How far in advance do I book my intermodal shipment? What does this process look like?
Are you partnered with other intermodal transportation providers? If so, who?
Where is your intermodal facility located?
Choosing the right intermodal transportation provider is a critical decision that requires careful consideration. Here at Northstar, we realized through the implementation of strategic company goals which focus on commitment to service that we could do the best to meet our customers’ requirements most efficiently and cost-effectively with the same value-added service they have come to expect. We have built our reputation on customer service, performance reliability, and safety. Visit our website to read more about our services or request a quote today. We look forward to hearing from you!